United Kingdom IPTV | Privacy Policy

Privacy Policy

Last updated: December 26, 2025

Please read this privacy policy carefully before using our services.

Introduction

This Privacy Policy explains how United Kingdom IPTV (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website or use our IPTV subscription services. By accessing our website or using our services, you agree to the practices described in this policy.

We value your trust and are committed to being transparent about how we handle your data.

Definitions

• Personal Information: Any data that can identify you directly or indirectly, such as your name, email, or IP address.
• Account Information: Details you provide when signing up, including name, email, password, and payment details.
• Usage Data: Information generated when you use our services, such as pages visited, time spent, device type, and IP address.
• Non-Personal Information: Data that cannot be used to identify a specific individual.

What Information We Collect

When you interact with our website or purchase an IPTV subscription, we may collect:

a) Personal Details

• Full name
• Email address
• Phone number (WhatsApp or direct contact)
• Billing address

b) Account Details

• Login credentials
• Subscription plan and dates

c) Payment Details

• Card information, PayPal, or crypto wallet (processed securely by third-party providers — we never store full payment details)

d) Technical Details

• IP address
• Device type (Firestick, Smart TV, Android, iOS, MAG, etc.)
• Browser and operating system

e) Usage Details

• Pages visited on our site
• Streaming activity and connection quality
• Error logs

How We Use Your Information

We use your data to:

• Deliver and manage your IPTV subscription
• Process payments and orders
• Provide customer support via email or WhatsApp
• Send service updates and renewal reminders
• Improve our website and streaming quality
• Prevent fraud and unauthorised access
• Meet legal and regulatory requirements

We will never sell your personal information to anyone.

Legal Basis for Processing (GDPR & UK Law)

We process your data based on:

• Contract: To deliver your subscription and provide support.
• Consent: For marketing emails or newsletter sign-ups.
• Legitimate Interest: To improve our services and prevent misuse.
• Legal Obligation: To comply with financial, tax, or law enforcement requirements.

Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyse site traffic and performance
• Improve security
• Deliver a better user experience

You can disable cookies in your browser settings, but some features may not work properly without them.

Sharing Your Information

We only share your data when necessary:

• Payment Providers: To process your transactions securely.
• Support Tools: For WhatsApp or live chat assistance.
• Legal Authorities: If required by law or court order.
• Service Providers: For hosting, analytics, or email delivery.

We do not sell or rent your data to advertisers or marketers.

International Transfers

Your data may be transferred outside the UK or EU. When this happens, we ensure protection through:

• Standard contractual clauses approved by regulators
• Encryption and restricted access
• Adequacy decisions where applicable

Data Retention

We keep your data only as long as needed:

• Account data: While your subscription is active
• Payment records: As required by law
• Support messages: Up to 12 months
• Technical logs: Up to 6 months

After this, your data is securely deleted or anonymised.

Security

We protect your information using:

• SSL/TLS encryption on all pages
• Secure storage with limited staff access
• Regular server monitoring
• Anti-fraud measures

No system is 100% secure, but we take every reasonable step to keep your data safe.

Your Rights

Under GDPR and UK data protection law, you have the right to:

• Access: Request a copy of your data
• Correction: Fix inaccurate information
• Deletion: Ask us to remove your data
• Restriction: Limit how we use your data
• Portability: Transfer your data elsewhere
• Objection: Opt out of certain processing
• Withdraw Consent: At any time

To exercise these rights, contact us via email or WhatsApp.

Children’s Privacy

Our services are not intended for anyone under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, contact us immediately and we will delete it.

Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices. Review their policies before sharing any personal information.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new date. Continued use of our services means you accept the updated terms.

Contact Us

Questions about this policy? Reach out:

• Email: [email protected]
• WhatsApp: [Your WhatsApp Link]

Acceptance

By using our website or services, you confirm that you have read, understood, and agree to this Privacy Policy. If you do not agree, please do not use our services.

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